Introduction to MassPay Security

In an era where online transactions supersede traditional payment and payout methods, security is paramount. At MassPay, we take security seriously. Our focus on safeguarding your data, payouts, and payments is addressed in four key areas: Data Security, Transaction Security, and Global Security.

Data Security

Regulations for Protecting Personal Data

At MassPay, we prioritize the privacy of your data and collect consent to use it. To achieve this, we use anonymization techniques. Strong security measures, including encryption and access controls, strengthen our protections against unauthorized access.

Your rights to privacy must be respected. With thorough incident response plans in place, data breaches are less likely to occur as all international data transfers adhere strictly to GDPR regulations.

With MassPay, you can also quickly process requests for deletion or altered access.

Transaction Security

PCI-DSS Level 1

The Payment Card Industry Data Security Standard Level 1 (PCI-DSS) is the highest level of compliance with this standard, which was created by the main credit card companies to prevent data breaches and fraud. Encryption, network security, access controls, and frequent testing are just a few of the strict security measures that must be adhered to in order to achieve this certification.

To make sure that all of your payments and payouts through MassPay are safe, we have put in place strong security measures. With PCI-DSS certification, you can rest assured that our platform meets the most stringent security requirements for all transactions. In order to protect sensitive information, we encrypt personal details, set stringent access controls, and conduct frequent system tests to find and fix security holes. Complying with PCI-DSS will protect your financial operations by reducing the likelihood of cyberattacks and ensuring the security of sensitive financial information.

SOC 2 Type II

Service Organization Control (SOC 2) Type II certification indicates that an organization has implemented stringent controls and procedures to protect customer data. The American Institute of Certified Public Accountants (AICPA) established SOC 2 to address five important trust service criteria: availability, security, confidentiality, processing integrity, and privacy. To ensure these controls' effectiveness, an independent party must audit them on a regular basis in order to receive Type II certification.

Our dedication to financial safety at MassPay is strengthened by our adherence to SOC 2 Type II certification. This certification shows that we are completely committed to keeping your personal information and financial transactions safe. You can have confidence in our services knowing that strong security measures, such as encryption, access controls, and regular security audits, are in place to protect your data.

Identity Verification / Know Your Customer

To ensure that only authorized individuals are making purchases or collecting personal details, a system called "Identity Verification" is put in place. The additional safeguard provided by this verification step aids in the fight against fraud and guarantees conformity with applicable regulations.

Our payment processing and payout services have been enhanced with identity verification measures to ensure the safety and security of all transactions. Among these techniques are taking portraits, AI evaluation, and advanced document checking systems for confirming an individual's identity.

Your customers will always be completely authenticated, and money transactions will be sent safely to their intended destinations thanks to the KYC (Know Your Customer) system, which is closely related to all of these features. Proceeding with Know Your Customer (KYC) procedures will further safeguard your payout transactions.


Know Your Business (KYB) is an important part of MassPay's commitment to safe transactions. To ensure that only legitimate businesses are able to use our platform, we use a complex screening procedure. The security and confidence of our transaction network are maintained by restricting access to our services to only legitimate businesses.

MassPay's strict Know Your Business (KYB) process means that your information is safer. By making sure that businesses on our platform are real, we lower the risk of fraud and unauthorized access. In this way, you can be sure that the businesses you deal with are trustworthy. This creates a safe and open environment for financial transactions.

Fraud Prevention

Unauthorized transactions, identity theft, and account takeover attempts are all part of the larger picture of fraud prevention, which is a strategy to detect and mitigate these types of fraudulent activities.

To guarantee the security of all financial transactions and payouts, MassPay has proactively implemented fraud prevention measures that are among the best in the industry.

Global Security

24/7 monitoring

As a preventative measure for security, 24/7 monitoring entails watching and analyzing system activity, network traffic, and user behavior all the time to identify and react to emerging threats as they happen.

We have made a significant investment in monitoring tools and technologies to guarantee the ongoing security of payment transactions and payouts.


Two-factor authentication is a security measure that takes extra precautions to ensure that users are who they say they are before granting them access to their accounts or triggering transactions. 2FA helps stop fraudulent activities and unauthorized access by requiring multiple types of verification.

We have integrated two-factor authentication into our payment processing and payout services to bolster transaction security and block unauthorized access to our clients' accounts.


Encryption is the process of encoding data in a way that only authorized parties can decipher. Using complicated mathematical algorithms, this process turns plaintext data into ciphertext, which means that no one can read it without the right decryption key.

We use encryption to prevent unauthorized individuals from viewing or intercepting sensitive data, such as payment card numbers, personal information, and other data sent through our platform. Every transaction that goes through MassPay is fortified in terms of integrity and secrecy by this measure.


We highly value the confidence you place in our service. We dedicate a substantial amount of resources to guaranteeing the utmost level of security for your MassPay transactions.


If you have any questions about our security policies and procedures, please contact us at [email protected].